PRIVACY FIRST

Privacy First,
Then HaMu Tech.

Your data security and privacy are our unwavering commitment. Read our comprehensive Privacy Policy to understand how we protect your information.

Effective Date: July 30, 2025

At HaMu Tech, founded by Hamza Mughal, we are deeply committed to protecting your privacy. This Privacy Policy outlines how HaMu Tech and its ventures (including HaMu AI, Synthesis LLM, Orthos Models, Oary Cosmetics, AIM PRO, Case Leaf, ERP by HaMu, Exifosis MDA, and other innovations) collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our products. We urge you to read this policy carefully to understand our practices regarding your data.

1. Information We Collect

We may collect various types of information from and about you depending on your interactions with our website and services:

1.1. Personal Data You Provide Voluntarily

This refers to any information that can be used to identify you directly or indirectly. We collect this data when you:

  • Contact Forms: When you submit inquiries through our "Contact Us" forms, we collect your name, email address, phone number (optional), and the content of your message.
  • Newsletter Subscriptions: If you subscribe to our newsletters, we collect your email address.
  • Account Registration: For certain services (e.g., HaMu AI, AIM PRO), you may create an account, requiring your name, email, and a password.
  • Direct Communications: Information you provide when you communicate with us via email, chat, or other support channels.
  • Surveys and Feedback: Data collected when you participate in surveys, provide feedback, or engage in promotional activities.

1.2. Automatically Collected Data (Derivative Data)

When you access or use our website and services, our servers automatically record certain information:

  • Log Data: Includes your IP address, browser type, operating system, device identifiers, timestamps, and clickstream data.
  • Usage Data: Information about how you interact with our website, such as pages viewed, features used, and time spent.
  • Device Information: Details about the device you use to access our services.
  • Location Data: General location information derived from your IP address (e.g., country, city).

1.3. Financial Data

HaMu Tech does not directly collect or store sensitive financial data. All payment processing is handled by secure, PCI DSS compliant third-party payment gateways. We only receive confirmation of successful payment.

1.4. Data from Third Parties

We may receive information about you from third-party sources, such as social media platforms if you choose to interact with us through these channels.

2. How We Use Your Information

We use information collected about you for the following purposes:

  • To Provide and Maintain Services: To operate, maintain, and provide the functionalities of our website and services.
  • To Improve and Personalize User Experience: To understand how users interact with our services and develop new features.
  • For Communication: To respond to your inquiries and provide customer support.
  • For Marketing and Promotions: To send you newsletters and information about new products (opt-out available).
  • For Analytics and Research: To perform data analysis and evaluate our services.
  • For Security and Fraud Prevention: To protect our website and users from fraud and unauthorized access.
  • To Comply with Legal Obligations: To adhere to applicable laws and regulations.
  • For Business Operations: For internal business purposes such as auditing and data analysis.

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Your Consent: When you have given explicit consent.
  • Service Providers: Trusted third-party providers performing functions on our behalf.
  • Legal Requirements: When required by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Affiliates: With our current or future affiliates under common control.
  • Aggregated or Anonymized Data: Information that cannot reasonably identify you.

4. Data Security

The security of your Personal Data is paramount to us. We implement comprehensive security measures including:

  • Encryption: SSL/TLS technology to encrypt data during transmission.
  • Access Controls: Strictly limited access to authorized personnel.
  • Regular Audits: Security audits, vulnerability assessments, and penetration testing.
  • Data Minimization: Only collecting necessary personal data.
  • Employee Training: Regular training on data privacy and security.
  • Incident Response Plan: Robust plan to address data breaches.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to Access: Request copies of your personal data.
  • Right to Rectification: Request correction of inaccurate information.
  • Right to Erasure: Request deletion of your data under certain conditions.
  • Right to Restrict Processing: Request restriction of processing under certain conditions.
  • Right to Object: Object to processing for direct marketing.
  • Right to Data Portability: Request transfer of your data in machine-readable format.
  • Right to Withdraw Consent: Withdraw consent at any time.
  • Right to Lodge a Complaint: File a complaint with a supervisory authority.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

6.1. Types of Cookies We Use:

  • Essential Cookies: Strictly necessary for website operation.
  • Performance and Analytics Cookies: Collect anonymous usage information.
  • Functionality Cookies: Remember your preferences.
  • Advertising/Targeting Cookies: Deliver relevant advertisements.

6.2. Your Choices Regarding Cookies:

You can modify your browser settings to decline cookies, though this may affect website functionality.

7. Third-Party Websites

Our website may contain links to third-party websites not controlled by HaMu Tech. We are not responsible for their privacy practices. We strongly advise you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal data, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Effective Date."

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Thank you for trusting HaMu Tech with your privacy.